Jobber vs ServiceTitan: one prices ten users at $229–$449 a month, the other won't name a number

This is not a comparison of two products at the same price. It is a comparison of a published price list against a sales process. Jobber prints what every plan costs up to fifteen users. ServiceTitan routes you to a demo and quotes per technician, with implementation on top. The useful question for a shop of eight to fifteen trucks is what number a ServiceTitan quote has to beat.

Jobber’s figures below were read from getjobber.com/pricing on 24 October 2026. ServiceTitan’s pricing page publishes no rate.

Jobber at the sizes ServiceTitan sells to

Annual prepaid billing, cheapest published route on each tier. Jobber prints “Add users for $29/mo each” on every plan; Plus is sold through sales but its prices are on the page.

Users	Connect	Grow	Plus
8	$229/mo	$299/mo	$449/mo
10	$229/mo	$299/mo	$449/mo
15	$299/mo	$399/mo	$529/mo

Per login per month, and for the year:

Users	Connect	Grow	Plus
10	$22.90 · $2,748/yr	$29.90 · $3,588/yr	$44.90 · $5,388/yr
15	$19.93 · $3,588/yr	$26.60 · $4,788/yr	$35.27 · $6,348/yr

What the tiers add, as Jobber lists them: Connect brings automated reminders and follow-ups, automatic payment collection, checklists, QuickBooks Online sync, and time and expense tracking. Grow adds job costing, optional line items, automatic time tracking, two-way SMS and custom workflow automations. Plus adds crew scheduling, profitability alerts, custom reports, a sales Pipeline, Marketing Suite, an AI receptionist, dedicated onboarding and Premium Support.

Above fifteen users Jobber also says “Let’s chat”, so past that size both vendors are a quote.

What a ServiceTitan quote contains

ServiceTitan prices per technician and quotes implementation separately — configuration, data migration and training. Modules, office seats and the support tier can be separate lines, and contracts commonly run one to three years. The ServiceTitan pricing article lists the eight questions that get every line onto paper.

Turning the quote into a comparable number

Ask for every line in writing, then:

all-in year one per login per month =
  (subscription × 12 + implementation + modules × 12 + support × 12)
  ÷ (technicians + office users)
  ÷ 12

Count office users as well as technicians, because Jobber’s price covers everyone who logs in.

Then hold the result against the Jobber table at your headcount. Plus is the fair benchmark, because it is Jobber’s sales-led tier with dedicated onboarding. At ten users that is $44.90 per login per month; at fifteen, $35.27.

If the ServiceTitan figure is close, the decision is about fit. If it is two or three times higher — and with implementation in year one it often will be — the extra has to buy something specific that Plus does not list. Name it before you sign.

Payments

Jobber publishes its card rate: 2.9% + 30¢ online, 2.7% + 30¢ in person with Tap to Pay, 1% on bank payments, the same on every plan. ServiceTitan does not publish one. At this size card processing is usually the largest software-related cost, so get ServiceTitan’s rate in basis points, in writing, and set it against Jobber’s — and against your current processor’s.

Which shop each one fits

Jobber fits a shop that wants to start this week: published prices, a 14-day trial with no card, month-to-month billing with no commitment, and a tier ladder you can climb without a sales call. It covers up to fifteen logins on published prices.

ServiceTitan is built for a shop with a dedicated dispatcher and office manager, a defined process to configure the system around, and a budget for implementation — usually somewhere above eight trucks. Its value comes from the implementation, which is also why it cannot publish a price.

The honest test is not truck count. It is whether someone in the business will own the system. If nobody will, the implementation fee buys a configuration nobody maintains, and the published ladder is the safer purchase.

Before you decide

1. Trial Jobber on live work — 14 days on its Grow plan, then check which tier you actually need.
2. Send ServiceTitan the eight questions before the demo, and get the answers in writing.
3. Normalise the quote to all-in year-one cost per login per month, as above.
4. Compare card rates in writing.
5. Read the renewal clause on both. Every Jobber billing option auto-renews unless set to non-renew; ServiceTitan’s terms come with the quote.

For Jobber’s full ladder, every billing option and headcount, see Jobber pricing. Jobber prices were read on 24 October 2026 and are re-checked weekly for changes; ServiceTitan publishes no rate as of that date. Some links on this site are affiliate links — see the disclosure.

Sources: vendor pricing pages read on 24 October 2026; vendor documentation and help-centre articles where cited. Figures are reproduced as published by the vendor — no estimates are substituted for a missing price. Some outbound links are affiliate links; see the disclosure.